Returns & Exchanges

At VIDEOGAMESPLUS.CA, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit, you can return or exchange unworn merchandise within 30 days of delivery.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Prepare Your Package

Place the items in their original packaging with all tags attached, ensuring you include the printed return slip inside the box.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing